Specialty car reservations may be changed or canceled without penalty up until 3 days prior to schedule start of rental. Cancellations and changes after this period may be subject to a minimum charge plus delivery fee if the vehicle has been dispatched to scheduled delivery location. All changes and cancellations must be processed by Kemwel and not through our overseas affiliates.
Toll Free Service From Overseas - Instructions will be provided with your confirmation voucher, so you may contact us toll-free should you require assistance after departure.
Because of the high value of specialty vehicles, 2 major credit cards must be provided at the time of rental. Kemwel accepts American Express, Mastercard, Visa, and checks.
Arrivals in airports and other public places will be greeted with a hand-held sign. Vehicles may also be delivered and returned to hotels and other locations.
A detailed confirmation voucher will be sent to you. If you reserve by phone, vouchers are faxed to you immediately upon receipt of payment. If you reserve online, vouchers are emailed to you immediately upon receipt of payment. In either case, a copy is mailed the next business day.
We prefer a minimum of 24 hours notice for specialty car reservations.
USA
